Shipping & Return Policy

States Authorized for Direct Shipment

Due to the ever-changing nature of wine shipping laws, we may be able to ship wines, directly or indirectly to your state. We use UPS, FedEX , and as our standard carrier for CA, OR, NV, and WA we use  GLS. When shopping online, enter your address to see if it is a state we currently ship to. We only ship Ground and we use the shipper that offers the lowest cost at current market rates.

Legal Requirements

You must be 21 years of age or older, to order or receive alcoholic beverages from Receipt of shipments containing alcoholic beverages requires the signature of a sober adult (a person 21 years of age or older who is not intoxicated). Wines purchased from are not for resale and are for personal consumption only.

Wine is a Delicate Commodity

Wine is a perishable commodity. Wine does not like extremes of temperature: hot humid summer and cold winter weather may adversely affect the condition of your wine during shipment. is not responsible for, and will not replace wine that is damaged by extreme weather conditions during shipment. When your wine order is picked up for delivery, responsibility for the wine becomes the responsibility of the purchaser. We want you to be pleased with the product being shipped to you. If there are extreme weather conditions taking place during the time of your order, our Wine Merchant staff will contact you to communicate when your order will be shipped. If you are concerned about shipping options for your order, please do not hesitate to contact us at 805-688-7265 ext. 6 or at

Returns & Cancellations

We will replace or refund you for any bottle of wine that is damaged or flawed within 30 days. Please send an email to or call us at 805-688-7265 ext. 6 to arrange for the return of a corked or flawed product. Once the wine is received we will refund your credit card account for the cost of the wine less shipping and handling. If the original shipment was damaged or flawed you will receive a full refund, including shipping and handling charges. We ask the customer return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is corked, or flawed. We are also unable to accept the return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error.